Online Bookings Cookie Policy

Cookies and local storage

Cookies are small files that websites place on your computer as you browse the web. A cookie’s job is to hold bits of useful information about your interaction with the website that sets them. For example, a cookie placed on your computer from a website can hold information regarding what you click on, how long you spend on a page, and more. Local storage is an industry-standard technology that allows a website or application to store information locally on your computer or mobile device. Local storage can be used to help with delivering user preferences on a previously visited website. Basically, you can think of cookies and local storage as ‘memory’ for a website. The information in the cookie will help our website recognise if you’ve been here before, and if there’s any preferences that you’ve established.

Optional cookies

The following cookies are optional for online bookings, and will only be used with your permission:

Google Analytics: Used for website analytics, such as tracking clicks on a site.

Adroll: Used for advertisement analytics, such as analysing whether certain advertising campaigns are working.

Required cookies

The following is a list of cookies are required for online bookings:
_cliniko_app_session A unique session identifier for users.
JSESSIONID Used for “Remember Me” functionality.

Borders Podiatry and Performance Clinic Privacy Policy

Appointment Privacy Notice

In order to deliver healthcare treatment, we will need to collect and process personal data. It is a legal requirement by NHS digital 2016, that this data is stored for a number of years (which can vary depending upon the persons age and circumstances but will be for a minimum of 7 years).

Data we hold may include:

Date of Birth
Contact number
E-mail address
Next of Kin
Parent / Guardian
Occupation Medical record

You can access all of your personal data that this organisation stores by request. You can e-mail us to request or seek further information at:

Or write to us at:
Borders Podiatry and Performance Clinic Ltd, 45 Channel Street, Galashiels, TD1 1NB

We ask for permission to use your data to send to another healthcare practitioner, this will only be done with your consent and should you request you will be copied into any correspondence.
If you are using private medical cover (health insurance) we also ask for your permission to use your data to send you insurance company. Any other use of your personal data will only occur with your informed consent.

Website Privacy notice is committed to protecting your privacy. This privacy policy indicates to you what information we collect about you and how we use it. This privacy policy is only applicable to content that resides on is not responsible for the content of, or your privacy on external websites, even where these are linked to within the site.Cookies and remarketing Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. The information collected includes:

The IP Address of your computer
The Address of your web hosting provider
The date/time of your visit
The title of the pages you have viewed

For further information about cookies generally visit or You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result. also uses cookies to inform, optimise and serve ads based on your past visits to the website. This is done via the Facebook pixel remarketing service which is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook here. To opt- out from Facebook’s interest-based ads follow these instructions from Facebook. For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy.

Form-based information

Form Data Collected How is it used

Download advice sheet:
e-mail address – To send you the advice sheet and adds you to our mailing list via MailChimp platform. Mailchimp privacy policy is available here.

Booking an online appointment:
Name, Date of Birth, email, mobile number and address. – No data is stored on, the data is stored on our cloud based patient management and record software cliniko. Privacy policy for cliniko can be found here

Complete the contact us form:
Name, telephone number, email and any data you leave on the message box. – The data is sent to this does add you to the mailing list.

Your Consent To This Agreement:
By accessing the content on you consent to the collection and use of information by as specified above.

Your rights:
You have a number of important rights with regard to the personal information we hold about you:
the right to request details of what information we hold and to have a copy of it
the right to ask us to correct information you think is inaccurate. the right to ask us to erase all information we hold about you.
the right to ask us to stop processing information about you for all or only some purposes.
To make a request to us under any of these rights please contact us via e- mail For more information about your rights with respect to your personal data please see the ICO website.

Further Information

If you have any further questions regarding our privacy policy or how we are using your data please via email Please note you always have the right to complain to, appeal or raise your concerns with the Information Commissioner’s Office (ICO) using the following contact details:

Address: Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AFE mail: 0303 123 1113 or 01625 545745. (Open 9am to 5pm, Monday to Friday)

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